Job Description:

• Develop and maintain disaster recovery plans for IT infrastructure.
• Coordinate with teams for effective implementation of recovery solutions.
• Conduct regular assessments and updates to ensure the preparedness of our IT systems for potential disaster scenarios.
• Ensure compliance with regulatory requirements and standards.
• Evaluate vendor capabilities and performance to ensure adherence to SLAs and contract terms.
• Foster productive relationships with vendors to facilitate efficient and effective disaster recovery operations.
• Facilitate regular meetings and updates to ensure alignment and progress of disaster recovery projects.
• Act as a point of contact for any IT disaster recovery-related queries or concerns within the organization.

Requirements:

• 3-5 years of relevant experience in IT disaster recovery, and project management.
• Strong understanding of IT infrastructure and applications, as well as related disaster recovery principles and best practices.
• Proven experience in conducting DR planning & testing.
• Project management experience is highly desirable.
• Experience in the pharmaceutical industry is a plus.
• Excellent communication and interpersonal skills, with the ability to effectively work with cross-functional teams and external stakeholders.

Major accountabilities:

• Tracks troubleshoots and resolves platform or system issues.
• Use best practices for coding and automation.

Key performance indicators:

• Adherence to the Novartis IT quality standards.
• No major business disruptions.
• Number of recurring problems.
• Customer feedback (expectations met / exceeded).
• Application onboarding delivery success.
• Cost optimization and / or growth of the business top line revenue resulting from innovative solutions.

Minimum Requirements:
Work Experience:

• Collaborating across boundaries.

Skills:

• Communication Skills.
• Compliance Management.
• Data Analysis.
• IT Infrastructures.
• IT Operations.
• IT Service Management.
• Performance Management.
• Problem-Solving Skills.
• Quality Assurance.
• Risk Management.
• System Integration.
• Vendor Management.

Languages :

• English.