Major Accountabilities• Responsible for maximizing sales of designated company products in the assigned territory. This will be achieved through full coverage of target customers.• Deliver persuasive sales presentations in order to change prescribing habits in line with appropriate use of products. Consistent with customer expectations of quality of service and personal interactions.• Maintain and enhance knowledge of products, company developments, customers, and competitors. This will also include a full and complete knowledge of the product information and relevant clinical papers, and clinical developments within the therapeutic area.• Ensure the accurate and timely completion of all territory reports, maintenance of territory records, handling of enquiries and complaints quickly and professionally and in accordance with company procedures.• Contribute positively to the Sales and Marketing team through co-operative relationships and collaborative efforts to achieve team and company objectives. This will include input into effective use of promotional funds and territory sales forecasting.• Ensure the prompt reporting of adverse events to the CS&E department in accordance with company procedures.• Have knowledge and comply with the SAPI code of conduct and hospital protocol regarding ethical promotion and representative activity.• Demonstrate Key Account Management skills• Demonstrate behaviours in accordance with Novartis Core values.
Key Performance Indicators
• Achievement of assigned targets• Contact rate and coverage (daily contact rate vs. benchmark)• Meetings spend vs. budget• Therapy/product knowledge including tertiary evaluations of progress• Delivery of customer centric activities – dependent on individual and in agreement with first line manager• Territory administration – reports are completed accurately and to timescales
Ideal Background
Education:1ˢᵗ Degree qualifications in Pharmacy
Languages: English Other local languagesExperience:• Minimum of 3 years' experience in pharmaceutical or allied industry.
• Proven, successful sales track record preferably in business-to-business environment• Knowledge of Pharma industry and its changing environment• Professional accomplishments that reflect achievement orientation, self-motivation, initiative, independence, and strong customer service orientation
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? http://www.novartis.com/about/strategy/people-and-culture
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