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    Business Support Lead

    REQ-10042234
    4月 02, 2025
    Ivory Coast

    摘要

    The Business Support Lead is responsible for driving best-in-class performance in Francophone West Africa non focus countries in terms of performance management, third party contract management and distributors/wholesalers management. The Business Support Lead also works in collaboration with the Portfolio Managers, Supply chain and all relevant functions to ensure availability of Novartis products in non-focus FWA countries.

    About the Role

    Major accountabilities:

    • Adapt and extend Novartis strategy to FWA non focus countries.
    • Lead the third-party contract management and follow up on effective execution.
    • Manage and drive the patient reach and inland sales performance, in FWA non focus countries in collaborating with KAM and Portfolio Manager.
    • Manage wholesaler’s stock level to ensure availability of novartis medicines and a proper inland sales generation.
    • Lead pre-launch activities and support successful launches in non-focus country.
    • Proactively shape the market environment, defend, and improve Novartis market position by developing strong, trust-based relationships with stakeholders (especially distributors, regulators, Pharma and Healthcare associations, patient groups, customers, key accounts, and KOLs).
    • Organize events and other programs independently or with portfolio/medical department, in line with agreed tactical plans.
    • Identify strategic accounts and execute annual account plans for each Non focus country.
    • Role model ethical behaviours, exercise good judgement and principles-based decision-making.
    • Create a trust-based environment that motivates associates to do their best and support.
    • Reporting of technical complaints, adverse events, and special case scenarios related to Novartis products within 24 hours of receipt.

    Key performance indicators:

    • Country revenue, market share, profitability.
    • Stock availability and distributors/wholesalers’ satisfaction.
    • Successful launches in countries.

    Minimum Requirements:

    Education:

    University degree in science and/or Business or equivalent is preferred.

    Job Dimension:

    Impact on the Organization: Strong impact on countries performance.


    Work Experience:

    • 3-5 years Sales and Operational experience in customer-facing roles.
    • Launch experiences

    Skills:

    • Proven sales management ability in healthcare and/or pharma business.
    • Experience in establishing and managing strategic partnerships.
    • Excellent cross-functional collaboration skills, with the ability to partner across external stakeholders and internal functions.
    • Well-developed understanding of country regulatory and market environments.
    • Excellent oral and written communication and presentation skills.
    • Excellent persuasive and influencing skills.
    • Highly developed organizational skills.

    Languages :

    • English.

    Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? http://www.novartis.com/about/strategy/people-and-culture

    Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: http://talentnetwork.novartis.com/network

    Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: http://www.novartis.com/careers/benefits-rewards

    Corporate Affairs
    Innovative Medicines
    Ivory Coast
    Ivory Coast
    Commercial & General Management
    Full time
    Regular
    No

    Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

    A female Novartis scientist wearing a white lab coat and glasses, smiles in front of laboratory equipment.
    REQ-10042234

    Business Support Lead

    Apply to Job

    Source URL: http://www.sinper.com.cn/careers/career-search/job/details/req-10042234-business-support-lead

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    1. http://www.novartis.com/about/strategy/people-and-culture
    2. http://talentnetwork.novartis.com/network
    3. http://www.novartis.com/careers/benefits-rewards
    4. http://novartis.wd3.myworkdayjobs.com/en-US/Novartis_Careers/job/Ivory-Coast/Business-Support-Lead_REQ-10042234-1
    5. http://novartis.wd3.myworkdayjobs.com/en-US/Novartis_Careers/job/Ivory-Coast/Business-Support-Lead_REQ-10042234-1